Undertake initial new business reviews including screening, reviewing customer identification documents and checking for file completeness for all prospective business and relaying any findings to the relevant Business Units as appropriate and escalating where required;
Ensure completion of application forms and ancillary documents/forms by the potential client;
Drafting of New Business Appraisal Form;
Set up of clients/entities and associate parties on NavOne;
To attend and present as required at the New Business Committee meetings;
Support with the day-to-day administration and processing of all CDD documentation in accordance with policies and procedures;
Undertake ad-hoc and ongoing databased screening using the screening tool system and conducting internet searches, analysing results, identifying areas for review; and
Assist with or carry out any other projects or tasks as requested from time to time.
General Responsibilities
Develop and maintain good relations with team members and other staff;
Ensure that client expectations are met and any matters of concern are escalated;
Assist with any remedial action;
Ensure all work is conducted in accordance with internal procedures;
Maintain the highest standards of confidentiality and security in terms of client affairs and records and all sensitive and personal data for Company affairs and its employees;
Monitor performance against personal and developmental targets;
Identify areas where further training would be beneficial;
Maintain an awareness of all regulatory obligations, providing guidance to the business as required; and
Achievement of client deadlines and KPI’s.
Competencies
Excellent analytical, interpersonal, oral and written communication skills;
Ability to thrive in a dynamic team environment;
Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude;
Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines;
Dedicated to superior client service;
Strong organisational skill and attention to detail;
Ability to work cooperatively and collaboratively with all levels of employees and management to maximise performance, creativity, problem solving and results; and
Good organisational skills.
IT Skills
Very strong IT skills to include general competency in Microsoft Office e.g. Word, Excel, and Outlook;
Working knowledge of ‘My Registry’ portal with a sound level of knowledge and understanding of constitutional documentation, financial statement and CDD;
Proficient user of NavOne Dynamics; and
Working knowledge of risk screening tools to assess and document risk factors.
Qualifications & Experience
A minimum of 5 years’ experience in the Private Client industry in Jersey;
Familiar with local regulatory and tax landscape;
Have a sound understanding of Trusts, Companies and Foundations;
Although headquartered in Jersey, the new business opportunities will be international in nature and the candidate should therefore have a basic understanding of cross border estates and transactions; and
Hold a relevant Professional Qualification (STEP Diploma, ICSA/GGI).